Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like undergarments and face masks are final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body dimensions to ensure the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made using organic cotton, recycled polyester, or eco-friendly dyes, and we aim to reach 100% by 2025.